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Set Tags Ticket

Set Tags

POST/api/v2/tickets/{ticket_id}/tags

Use it in a workflow

  1. Add a step and choose the Zendesk connector.
  2. Pick the Set Tags Ticket action (under Tags).
  3. Fill in the fields below, then reference the result from later steps as {{setTagsTicket.response.data}}.

Request

Path parameters

ticket_idinteger (int64)required

The ID of the ticket

Response

Returns 201 with an object. Read it in later steps with {{setTagsTicket.response.data.<field>}}.

tagsarray<string>

An array of strings

json
{
  "tags": [
    "string"
  ]
}

Need more? See the Zendesk guide for connection setup and behaviour shared by every action.

Set Tags Ticket — Zendesk — Documentation