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Redact Chat Comment Attachment

Redact Chat Comment Attachment

PUT/api/v2/chat_file_redactions/{ticket_id}

Use it in a workflow

  1. Add a step and choose the Zendesk connector.
  2. Pick the Redact Chat Comment Attachment action (under Ticket Comments).
  3. Fill in the fields below, then reference the result from later steps as {{redactChatCommentAttachment.response.data}}.

Request

Path parameters

ticket_idinteger (int64)required

The ID of the ticket

Response

Returns 200 with an object. Read it in later steps with {{redactChatCommentAttachment.response.data.<field>}}.

chat_eventobject

Chat event object

idinteger (int64)

Id assigned to the chat event object

typestring

Type of chat event

valueobject3 fields

The value of the chat event object

json
{
  "chat_event": {
    "id": 0,
    "type": "string",
    "value": {
      "chat_id": "string",
      "history": [
        {}
      ],
      "visitor_id": "string"
    }
  }
}

Need more? See the Zendesk guide for connection setup and behaviour shared by every action.