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refundCreate

Creates a refund for an order, allowing you to process returns and issue payments back to customers.

Use it in a workflow

  1. Add a step and choose the Shopify connector.
  2. Pick the refundCreate action (under Refund).
  3. Fill in the fields below, then reference the result from later steps as {{refundcreate.response.data}}.

Query

This is the mutation the action sends by default. Edit it in the step's Query field to change which fields come back.

graphql
mutation RefundCreate($input: RefundInput!) {
  refundCreate(input: $input) {
    order {
      additionalFees {
        id
        name
        price
        taxLines
      }
      alerts {
        actions
        content
        dismissibleHandle
        icon
        severity
        title
      }
      app {
        icon
        id
        name
      }
      attribution {
        displayName
        handle
        icon
      }
      billingAddress {
        address1
        address2
        city
        company
        coordinatesValidated
        country
        countryCode
        countryCodeV2
        firstName
        formattedArea
        id
        lastName
        latitude
        longitude
        name
        phone
        province
        provinceCode
        timeZone
        validationResultSummary
        zip
      }
      billingAddressMatchesShippingAddress
      canMarkAsPaid
      canNotifyCustomer
      cancelReason
      cancellation {
        staffNote
      }
      cancelledAt
      capturable
      cartDiscountAmount
      cartDiscountAmountSet {
        presentmentMoney
        shopMoney
      }
      cartToken
      channel {
        accountId
        accountName
        activeRegions
        app
        handle
        id
        marketsCount
        name
        navigationItems
        overviewPath
        resourceFeedback
        specificationHandle
        supportsFuturePublishing
      }
      channelInformation {
        app
        channelDefinition
        channelId
        displayName
        id
      }
      checkoutToken
      clientIp
      closed
      closedAt
      confirmationNumber
      confirmed
      createdAt
      currencyCode
      currentCartDiscountAmountSet {
        presentmentMoney
        shopMoney
      }
      currentShippingPriceSet {
        presentmentMoney
        shopMoney
      }
      currentSubtotalLineItemsQuantity
      currentSubtotalPriceSet {
        presentmentMoney
        shopMoney
      }
      currentTaxLines {
        channelLiable
        price
        priceSet
        rate
        ratePercentage
        source
        title
      }
      currentTotalAdditionalFeesSet {
        presentmentMoney
        shopMoney
      }
      currentTotalDiscountsSet {
        presentmentMoney
        shopMoney
      }
      currentTotalDutiesSet {
        presentmentMoney
        shopMoney
      }
      currentTotalPriceSet {
        presentmentMoney
        shopMoney
      }
      currentTotalTaxSet {
        presentmentMoney
        shopMoney
      }
      currentTotalWeight
      customAttributes {
        key
        value
      }
      customer {
        amountSpent
        canDelete
        companyContactProfiles
        createdAt
        dataSaleOptOut
        defaultAddress
        defaultEmailAddress
        defaultPhoneNumber
        displayName
        email
        emailMarketingConsent
        firstName
        hasTimelineComment
        id
        identityProviderSubjects
        lastName
        lastOrder
        legacyResourceId
        lifetimeDuration
        locale
        market
        mergeable
        multipassIdentifier
        note
        numberOfOrders
        phone
        productSubscriberStatus
        smsMarketingConsent
        state
        statistics
        tags
        taxExempt
        taxExemptions
        taxSettings
        unsubscribeUrl
        updatedAt
        validEmailAddress
        verifiedEmail
      }
      customerAcceptsMarketing
      customerJourney {
        customerOrderIndex
        daysToConversion
        firstVisit
        lastVisit
        moments
      }
      customerJourneySummary {
        customerOrderIndex
        daysToConversion
        firstVisit
        lastVisit
        momentsCount
        ready
      }
      customerLocale
      discountCode
      discountCodes
      displayAddress {
        address1
        address2
        city
        company
        coordinatesValidated
        country
        countryCode
        countryCodeV2
        firstName
        formattedArea
        id
        lastName
        latitude
        longitude
        name
        phone
        province
        provinceCode
        timeZone
        validationResultSummary
        zip
      }
      displayFinancialStatus
      displayFulfillmentStatus
      disputes {
        id
        initiatedAs
        status
      }
      dutiesIncluded
      edited
      email
      estimatedTaxes
      fulfillable
      fulfillmentsCount {
        count
        precision
      }
      fullyPaid
      hasTimelineComment
      id
      landingPageDisplayText
      landingPageUrl
      legacyResourceId
      merchantBusinessEntity {
        address
        archived
        companyName
        displayName
        id
        legalEntityId
        primary
        shopifyPaymentsAccount
      }
      merchantEditable
      merchantEditableErrors
      merchantOfRecordApp {
        icon
        id
        name
      }
      name
      netPayment
      netPaymentSet {
        presentmentMoney
        shopMoney
      }
      note
      number
      originalTotalAdditionalFeesSet {
        presentmentMoney
        shopMoney
      }
      originalTotalDutiesSet {
        presentmentMoney
        shopMoney
      }
      originalTotalPriceSet {
        presentmentMoney
        shopMoney
      }
      paymentCollectionDetails {
        additionalPaymentCollectionUrl
        vaultedPaymentMethods
      }
      paymentGatewayNames
      paymentTerms {
        draftOrder
        due
        dueInDays
        id
        order
        overdue
        paymentTermsName
        paymentTermsType
        translatedName
      }
      phone
      physicalLocation {
        activatable
        address
        addressVerified
        createdAt
        deactivatable
        deactivatedAt
        deletable
        fulfillmentService
        fulfillsOnlineOrders
        hasActiveInventory
        hasUnfulfilledOrders
        id
        isActive
        isFulfillmentService
        isPrimary
        legacyResourceId
        localPickupSettingsV2
        name
        shipsInventory
        suggestedAddresses
        updatedAt
      }
      poNumber
      presentmentCurrencyCode
      processedAt
      productNetwork
      publication {
        app
        autoPublish
        catalog
        id
        name
        operation
        supportsFuturePublishing
      }
      purchasingEntity
      referralCode
      referrerDisplayText
      referrerUrl
      refundDiscrepancySet {
        presentmentMoney
        shopMoney
      }
      refundable
      registeredSourceUrl
      requiresShipping
      restockable
      retailLocation {
        activatable
        address
        addressVerified
        createdAt
        deactivatable
        deactivatedAt
        deletable
        fulfillmentService
        fulfillsOnlineOrders
        hasActiveInventory
        hasUnfulfilledOrders
        id
        isActive
        isFulfillmentService
        isPrimary
        legacyResourceId
        localPickupSettingsV2
        name
        shipsInventory
        suggestedAddresses
        updatedAt
      }
      returnStatus
      risk {
        assessments
        recommendation
      }
      riskLevel
      shippingAddress {
        address1
        address2
        city
        company
        coordinatesValidated
        country
        countryCode
        countryCodeV2
        firstName
        formattedArea
        id
        lastName
        latitude
        longitude
        name
        phone
        province
        provinceCode
        timeZone
        validationResultSummary
        zip
      }
      shippingLine {
        carrierIdentifier
        code
        currentDiscountedPriceSet
        custom
        deliveryCategory
        discountAllocations
        discountedPrice
        discountedPriceSet
        id
        isRemoved
        originalPrice
        originalPriceSet
        phone
        price
        requestedFulfillmentService
        shippingRateHandle
        source
        taxLines
        title
      }
      shopifyProtect {
        eligibility
        status
      }
      sourceIdentifier
      sourceName
      staffMember {
        accountType
        active
        email
        exists
        firstName
        id
        initials
        isShopOwner
        lastName
        locale
        name
        phone
        privateData
      }
      subtotalLineItemsQuantity
      subtotalPrice
      subtotalPriceSet {
        presentmentMoney
        shopMoney
      }
      tags
      taxExempt
      taxLines {
        channelLiable
        price
        priceSet
        rate
        ratePercentage
        source
        title
      }
      taxesIncluded
      test
      totalCapturable
      totalCapturableSet {
        presentmentMoney
        shopMoney
      }
      totalCashRoundingAdjustment {
        paymentSet
        refundSet
      }
      totalDiscounts
      totalDiscountsSet {
        presentmentMoney
        shopMoney
      }
      totalOutstandingSet {
        presentmentMoney
        shopMoney
      }
      totalPrice
      totalPriceSet {
        presentmentMoney
        shopMoney
      }
      totalReceived
      totalReceivedSet {
        presentmentMoney
        shopMoney
      }
      totalRefunded
      totalRefundedSet {
        presentmentMoney
        shopMoney
      }
      totalRefundedShippingSet {
        presentmentMoney
        shopMoney
      }
      totalShippingPrice
      totalShippingPriceSet {
        presentmentMoney
        shopMoney
      }
      totalTax
      totalTaxSet {
        presentmentMoney
        shopMoney
      }
      totalTipReceived {
        amount
        currencyCode
      }
      totalTipReceivedSet {
        presentmentMoney
        shopMoney
      }
      totalWeight
      transactionsCount {
        count
        precision
      }
      unpaid
      updatedAt
    }
    refund {
      createdAt
      duties {
        amountSet
        originalDuty
      }
      id
      legacyResourceId
      note
      order {
        additionalFees
        alerts
        app
        attribution
        billingAddress
        billingAddressMatchesShippingAddress
        canMarkAsPaid
        canNotifyCustomer
        cancelReason
        cancellation
        cancelledAt
        capturable
        cartDiscountAmount
        cartDiscountAmountSet
        cartToken
        channel
        channelInformation
        checkoutToken
        clientIp
        closed
        closedAt
        confirmationNumber
        confirmed
        createdAt
        currencyCode
        currentCartDiscountAmountSet
        currentShippingPriceSet
        currentSubtotalLineItemsQuantity
        currentSubtotalPriceSet
        currentTaxLines
        currentTotalAdditionalFeesSet
        currentTotalDiscountsSet
        currentTotalDutiesSet
        currentTotalPriceSet
        currentTotalTaxSet
        currentTotalWeight
        customAttributes
        customer
        customerAcceptsMarketing
        customerJourney
        customerJourneySummary
        customerLocale
        discountCode
        discountCodes
        displayAddress
        displayFinancialStatus
        displayFulfillmentStatus
        disputes
        dutiesIncluded
        edited
        email
        estimatedTaxes
        fulfillable
        fulfillmentsCount
        fullyPaid
        hasTimelineComment
        id
        landingPageDisplayText
        landingPageUrl
        legacyResourceId
        merchantBusinessEntity
        merchantEditable
        merchantEditableErrors
        merchantOfRecordApp
        name
        netPayment
        netPaymentSet
        note
        number
        originalTotalAdditionalFeesSet
        originalTotalDutiesSet
        originalTotalPriceSet
        paymentCollectionDetails
        paymentGatewayNames
        paymentTerms
        phone
        physicalLocation
        poNumber
        presentmentCurrencyCode
        processedAt
        productNetwork
        publication
        purchasingEntity
        referralCode
        referrerDisplayText
        referrerUrl
        refundDiscrepancySet
        refundable
        registeredSourceUrl
        requiresShipping
        restockable
        retailLocation
        returnStatus
        risk
        riskLevel
        shippingAddress
        shippingLine
        shopifyProtect
        sourceIdentifier
        sourceName
        staffMember
        subtotalLineItemsQuantity
        subtotalPrice
        subtotalPriceSet
        tags
        taxExempt
        taxLines
        taxesIncluded
        test
        totalCapturable
        totalCapturableSet
        totalCashRoundingAdjustment
        totalDiscounts
        totalDiscountsSet
        totalOutstandingSet
        totalPrice
        totalPriceSet
        totalReceived
        totalReceivedSet
        totalRefunded
        totalRefundedSet
        totalRefundedShippingSet
        totalShippingPrice
        totalShippingPriceSet
        totalTax
        totalTaxSet
        totalTipReceived
        totalTipReceivedSet
        totalWeight
        transactionsCount
        unpaid
        updatedAt
      }
      processedAt
      return {
        closedAt
        createdAt
        decline
        id
        name
        order
        requestApprovedAt
        returnShippingFees
        staffMember
        status
        totalQuantity
      }
      staffMember {
        accountType
        active
        email
        exists
        firstName
        id
        initials
        isShopOwner
        lastName
        locale
        name
        phone
        privateData
      }
      totalRefunded {
        amount
        currencyCode
      }
      totalRefundedSet {
        presentmentMoney
        shopMoney
      }
      updatedAt
    }
    userErrors {
      field
      message
    }
  }
}

Variables

Pass these as a JSON object in the step's Variables field.

inputobjectrequired

The input fields that are used in the mutation for creating a refund.

currencystring

One ofUSDEURGBPCADAFNALLDZDAOAARSAMDAWGAUDBBDAZNBDTBSDBHDBIFBYNBZDBMDBTNBAMBRLBOBBWPBNDBGNMMKKHRCVEKYDXAFCLPCNYCOPKMFCDFCRCHRK

orderIdstringrequired
notestring
notifyboolean
shippingobject2 fields
processedAtstring
refundLineItemsarray<object>4 fields
refundDutiesarray<object>2 fields
transactionsarray<object>5 fields
refundMethodsarray<object>1 fields
discrepancyReasonstring

One ofRESTOCKDAMAGECUSTOMEROTHER

allowOverRefundingboolean
json
{
  "input": {
    "orderId": "string",
    "currency": "USD",
    "note": "string",
    "notify": false,
    "shipping": {
      "amount": "string",
      "fullRefund": false
    },
    "processedAt": "string",
    "refundLineItems": [
      {
        "lineItemId": "string",
        "quantity": "string",
        "restockType": "string",
        "locationId": "string"
      }
    ],
    "refundDuties": [
      {
        "dutyId": "string",
        "refundType": "string"
      }
    ],
    "transactions": [
      {
        "amount": "string",
        "gateway": "string",
        "kind": "string",
        "orderId": "string",
        "parentId": "string"
      }
    ],
    "refundMethods": [
      {
        "storeCreditRefund": "string"
      }
    ],
    "discrepancyReason": "RESTOCK",
    "allowOverRefunding": false
  }
}

Response

Read the result with {{refundcreate.response.data.data.refundCreate}}. If the API returns errors, the step fails and they are at {{refundcreate.response.data.errors}}.

orderobject
additionalFeesarray<object>
alertsarray<object>
appobject3 fields
attributionobject3 fields
billingAddressobject21 fields
billingAddressMatchesShippingAddressboolean
canMarkAsPaidboolean
canNotifyCustomerboolean
cancelReasonstring

One ofCUSTOMERDECLINEDFRAUDINVENTORYSTAFFOTHER

cancellationobject1 fields
cancelledAtstring
capturableboolean
cartDiscountAmountstring
cartDiscountAmountSetobject2 fields
cartTokenstring
channelobject13 fields
channelInformationobject5 fields
checkoutTokenstring
clientIpstring
closedboolean
closedAtstring
confirmationNumberstring
confirmedboolean
createdAtstring
currencyCodestring

One ofUSDEURGBPCADAFNALLDZDAOAARSAMDAWGAUDBBDAZNBDTBSDBHDBIFBYNBZDBMDBTNBAMBRLBOBBWPBNDBGNMMKKHRCVEKYDXAFCLPCNYCOPKMFCDFCRCHRK

currentCartDiscountAmountSetobject2 fields
currentShippingPriceSetobject2 fields
currentSubtotalLineItemsQuantitynumber
currentSubtotalPriceSetobject2 fields
currentTaxLinesarray<object>
currentTotalAdditionalFeesSetobject2 fields
currentTotalDiscountsSetobject2 fields
currentTotalDutiesSetobject2 fields
currentTotalPriceSetobject2 fields
currentTotalTaxSetobject2 fields
currentTotalWeightstring
customAttributesarray<object>
customerobject38 fields
customerAcceptsMarketingboolean
customerJourneyobject5 fields
refundobject
createdAtstring
dutiesarray<object>
idstring
legacyResourceIdstring
notestring
orderobject40 fields
processedAtstring
returnobject11 fields
staffMemberobject13 fields
totalRefundedobject2 fields
totalRefundedSetobject2 fields
updatedAtstring
userErrorsarray<object>
fieldobject
messageobject

Need more? See the Shopify guide for connection setup and behaviour shared by every action.

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