disputes

Returns a paginated list of all Shopify Payments disputes for the shop. Disputes occur when a buyer files a complaint with their payments provider, and the merchant must provide evidence to contest it.

Use it in a workflow

Add a step and choose the Shopify connector.
Pick the disputes action (under Disputes).
Fill in the fields below, then reference the result from later steps as {{disputes.response.data}}.

Query

This is the query the action sends by default. Edit it in the step's Query field to change which fields come back.

graphql

query Disputes($first: Int, $after: String, $last: Int, $before: String, $reverse: Boolean, $query: String) {
  disputes(
    first: $first
    after: $after
    last: $last
    before: $before
    reverse: $reverse
    query: $query
  ) {
    edges {
      cursor
      node {
        amount
        disputeEvidence
        evidenceDueBy
        evidenceSentOn
        finalizedOn
        id
        initiatedAt
        legacyResourceId
        order
        reasonDetails
        status
        type
      }
    }
    nodes {
      amount {
        amount
        currencyCode
      }
      disputeEvidence {
        accessActivityLog
        billingAddress
        cancellationPolicyDisclosure
        cancellationPolicyFile
        cancellationRebuttal
        customerCommunicationFile
        customerEmailAddress
        customerFirstName
        customerLastName
        customerPurchaseIp
        dispute
        disputeFileUploads
        fulfillments
        id
        productDescription
        refundPolicyDisclosure
        refundPolicyFile
        refundRefusalExplanation
        serviceDocumentationFile
        shippingAddress
        shippingDocumentationFile
        submitted
        uncategorizedFile
        uncategorizedText
      }
      evidenceDueBy
      evidenceSentOn
      finalizedOn
      id
      initiatedAt
      legacyResourceId
      order {
        additionalFees
        alerts
        app
        attribution
        billingAddress
        billingAddressMatchesShippingAddress
        canMarkAsPaid
        canNotifyCustomer
        cancelReason
        cancellation
        cancelledAt
        capturable
        cartDiscountAmount
        cartDiscountAmountSet
        cartToken
        channel
        channelInformation
        checkoutToken
        clientIp
        closed
        closedAt
        confirmationNumber
        confirmed
        createdAt
        currencyCode
        currentCartDiscountAmountSet
        currentShippingPriceSet
        currentSubtotalLineItemsQuantity
        currentSubtotalPriceSet
        currentTaxLines
        currentTotalAdditionalFeesSet
        currentTotalDiscountsSet
        currentTotalDutiesSet
        currentTotalPriceSet
        currentTotalTaxSet
        currentTotalWeight
        customAttributes
        customer
        customerAcceptsMarketing
        customerJourney
        customerJourneySummary
        customerLocale
        discountCode
        discountCodes
        displayAddress
        displayFinancialStatus
        displayFulfillmentStatus
        disputes
        dutiesIncluded
        edited
        email
        estimatedTaxes
        fulfillable
        fulfillmentsCount
        fullyPaid
        hasTimelineComment
        id
        landingPageDisplayText
        landingPageUrl
        legacyResourceId
        merchantBusinessEntity
        merchantEditable
        merchantEditableErrors
        merchantOfRecordApp
        name
        netPayment
        netPaymentSet
        note
        number
        originalTotalAdditionalFeesSet
        originalTotalDutiesSet
        originalTotalPriceSet
        paymentCollectionDetails
        paymentGatewayNames
        paymentTerms
        phone
        physicalLocation
        poNumber
        presentmentCurrencyCode
        processedAt
        productNetwork
        publication
        purchasingEntity
        referralCode
        referrerDisplayText
        referrerUrl
        refundDiscrepancySet
        refundable
        registeredSourceUrl
        requiresShipping
        restockable
        retailLocation
        returnStatus
        risk
        riskLevel
        shippingAddress
        shippingLine
        shopifyProtect
        sourceIdentifier
        sourceName
        staffMember
        subtotalLineItemsQuantity
        subtotalPrice
        subtotalPriceSet
        tags
        taxExempt
        taxLines
        taxesIncluded
        test
        totalCapturable
        totalCapturableSet
        totalCashRoundingAdjustment
        totalDiscounts
        totalDiscountsSet
        totalOutstandingSet
        totalPrice
        totalPriceSet
        totalReceived
        totalReceivedSet
        totalRefunded
        totalRefundedSet
        totalRefundedShippingSet
        totalShippingPrice
        totalShippingPriceSet
        totalTax
        totalTaxSet
        totalTipReceived
        totalTipReceivedSet
        totalWeight
        transactionsCount
        unpaid
        updatedAt
      }
      reasonDetails {
        networkReasonCode
        reason
      }
      status
      type
    }
    pageInfo {
      endCursor
      hasNextPage
      hasPreviousPage
      startCursor
    }
  }
}

Variables

Pass these as a JSON object in the step's Variables field.

firstnumber

The first `n` elements from the [paginated list](https://shopify.dev/api/usage/pagination-graphql).

afterstring

The elements that come after the specified [cursor](https://shopify.dev/api/usage/pagination-graphql).

lastnumber

The last `n` elements from the [paginated list](https://shopify.dev/api/usage/pagination-graphql).

beforestring

The elements that come before the specified [cursor](https://shopify.dev/api/usage/pagination-graphql).

reverseboolean

Reverse the order of the underlying list.

querystring

A filter made up of terms, connectives, modifiers, and comparators. | name | type | description | acceptable_values | default_value | example_use | | ---- | ---- | ---- | ---- | ---- | ---- | | id | id | Filter by `id` range. | | | - `id:1234`<br/> - `id:>=1234`<br/> - `id:<=1234` | | initiated_at | time | | status | string | You can apply one or more filters to a query. Learn more about [Shopify API search syntax](https://shopify.dev/api/usage/search-syntax).

json

{
  "first": 0,
  "after": "string",
  "last": 0,
  "before": "string",
  "reverse": false,
  "query": "string"
}

Response

Read the result with {{disputes.response.data.data.disputes}}. If the API returns errors, the step fails and they are at {{disputes.response.data.errors}}.

edgesarray<object>

cursorobject

nodeobject

nodesarray<object>

amountobject

disputeEvidenceobject

evidenceDueByobject

evidenceSentOnobject

finalizedOnobject

idobject

initiatedAtobject

legacyResourceIdobject

orderobject

reasonDetailsobject

statusobject

typeobject

pageInfoobject

endCursorstring

hasNextPageboolean

hasPreviousPageboolean

startCursorstring

Need more? See the Shopify guide for connection setup and behaviour shared by every action.

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