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Update Order Status

Send a post-purchase status update (fulfillment, chargeback, refund, etc.) to Forter

Use it in a workflow

  1. Add a step and choose the Forter connector.
  2. Pick the Update Order Status action (under forter).
  3. Fill in the fields below, then reference the result from later steps as {{updateOrderStatus.response.data}}.

Fields

orderIdstringrequired
eventTypestringrequired

One ofpaymentfulfillmentchargebackrefundcancellation

statusstringrequired

e.g. success, failed, shipped, partial

carrierstring

For fulfillment events

trackingNumberstring

For fulfillment events

reasonstring

For chargeback/refund/cancellation events

forwardAllHeadersboolean

If enabled, all headers from the incoming request will be forwarded. Additional headers below will override forwarded ones.

Default false

headerskeyvalue

Extra HTTP headers to include in the request

queryParamskeyvalue

Extra URL query parameters to append to the request

Need more? See the Forter guide for connection setup and behaviour shared by every action.

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Update Order Status — Forter — Documentation